Configuration of INSYS EBW Router for icom Connectivity Suite

    The icom Connectivity Suite – VPN is a service of INSYS icom for the simple and secure network connection of locations, plants, control centers and mobile devices via a VPN network.

    Situation

    If a device has been added in the icom Connectivity Suite – VPN, it needs to be configured for the VPN service.

    Solution

    The following Configuration Guide shows how to configure an INSYS router with INSYS OS for the icom Connectivity Suite – VPN. There are two options for configuring the router depending on its initial condition:

    • A router that is in default settings and has no Internet connection yet should be commissioned for the icom Connectivity Suite – VPN using the quick start wizard.

    • A router that is already configured and has Internet connection should be configured for the icom Connectivity Suite – VPN manually.

    Configuration via startup wizard


    It is prerequisite that the device is already added to the icom Connectivity Suite – VPN. Refer to this Configuration Guide to find out how to add the device.

    It is also necessary to reset a router to default settings before commissioning it for the icom Connectivity Suite – VPN using the quick start wizard. Instructions for this can be found in the Quick Installation Guide and the user manual of the router. The quick start wizard is only displayed during the first startup of the router in the web interface.

    1. Set up the router as described in the appropriate Quick Installation Guide until you reach step D.

    2. Configure Internet access as described, select icom Connectivity Suite – VPN and enter your Customer name and Device code in the icom Connectivity Suite – VPN section. 

    3. Click on OK.

    The router will connect to the icom Connectivity Suite – VPN now and retrieve its VPN configuration for this.


    The router is already addressed via the new IP address, if such has been entered under Accessible local IP address when registering the device in the icom Connectivity Suite – VPN (refer to this Configuration Guide).

    Manual configuration via web interface


    It is prerequisite that the router has Internet connection and is already added to the icom Connectivity Suite – VPN. Refer to this Configuration Guide to find out how to add the device.

    It is prerequisite that the router has a firmware version 2.4.0 or later.

    1. Open the web interface of the icom Connectivity Suite using a browser:

    2. Select the Devices tab.

    3. Locate the row of the router you want to configure and click on Download () in the Manage column.

    4. Click on INSYS Router Configuration and store the configuration file on your computer. 

    5. Open web interface of the router using a browser:

      • 192.168.1.1

      • User name: insys (default)

      • Password: icom (default)

    6. In the System → Update menu, select above configuration file in the Manual update section and click on OK.

    However, this does not yet ensure a secure configuration for the icom Connectivity Suite – VPN since this depends on the router settings that have already been made. If it has been configured as VPN server before for example, this may cause conflicts with the configuration file. A further manual editing of the configuration is necessary then. Refer to the router manual for further information about this. Click the question mark () in the header of the web interface to show the inline help.

    Troubleshooting

    • You can verify a successful connection when the state changes to online on the Devices tab of the icom Connectivity Suite – VPN. Please note that this may take up to a few minutes.

    • If it does not get online, check the following:

      • Cellular connection status on the Home screen (in case of a cellular router)

      • Connection status on the Home screen

      • OpenVPN log in the System → System data menu

    • Refer to the icom Connectivity Suite manual for more information.

    Published